July 5, 2013

It’s What’s On The Inside That Counts

I had a very interesting conversation with a produce buyer recently. We were talking about product confidence. The buyer stated that of all the hundreds of produce items he purchased throughout the year, there was only a handful of products he purchased he felt 100% confident in putting his stores’ name to. “Only a few?” I asked. “Only a few,” he replied. “Day to day, week to week, month to month and year to year, there are only a few products I buy I feel I could stand behind and guarantee 100%, all of the time.” He went on to  
July 2, 2013

The Art of Marketing Food

Have you ever thought about what separates fresh produce marketing from the marketing of other grocery items? Aside from the obvious differences like perishability, varietal variation and seasonality, there is a real gap that exists in how we manifest the marketing, branding and packaging of produce compared to how the grocery industry markets, brands and packages their FMCG (fast moving consumer goods) items. Take Away Compelling Packaging…And What Is Left? Imagine walking into a supermarket and noticing that none of the grocery products had any marketing messages on their packaging. For example, imagine… In the cereal aisle, rather than saying Cocoa Puffs with  
June 30, 2013

Fruit and Vegetable Packaging Needs to Loosen Up and Have a Little Fun

One point I make every now and then in the magazine columns I write is tell produce growers and marketers to, “loosen up and have a little fun.” Now, I don’t mean from a life philosophy point of view, but from a packaging and branding point of view. Let me explain.  Fresh Produce Is Facing the Most Diverse Buyer Demographics in History As fresh produce growers and marketers, today we are facing the most diverse buyer demographics in history. We have aging Baby Boomers shopping alongside plugged in Gen-Y’s, we have men shopping beside consumers with smart phones scanning QR  
June 27, 2013

What’s The Cost of a Bad Apple

A few years ago, I spoke at a national retail grocery conference. My presentation was titled, Revolutionising The Produce Shopping Experience – What Does a Bad Apple Cost Your Business?  It raised questions about how we measure and evaluate a produce department’s success. Given the fantastic audience feedback, I realised this topic hit a nerve. Do KPI’s Effectively Measure a Produce Department’s Success? Most produce department’s measure their success using key numeric criteria: percent of store share, gross profit, percent wage cost, percent waste, etc. It is uncommon to find anything other than numbers as success measurement tools. What if