Privacy Statement (New Zealand)
Who we are
Fresh Produce Marketing Ltd (“we”, “us”, “our”) is an agency governed by the New Zealand Privacy Act 2020.
If you have any questions about this policy or your personal information, contact:
Email: lisa@freshproducemarketing.com
Post: 74 Alberton Ave, Mt Albert, Auckland 1025, New Zealand
What we collect
We collect personal information that you choose to provide, such as your name, company, email address, and message content, when you:
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submit a contact or enquiry form;
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request information, downloads, or services; or
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communicate with us directly.
We also collect limited technical information (for example, your IP address, browser type, pages visited, duration of visits, downloads, and referring/exit pages). This information helps us operate, secure, and improve the website.
Why we collect it
We use personal information only where necessary to:
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respond to enquiries and provide our services;
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operate, maintain, and improve our website and user experience;
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send service-related communications and, where permitted, marketing updates (you can opt out at any time);
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comply with legal and administrative obligations.
Cookies and Google Analytics
We use Google Analytics to help us understand website performance and visitor behaviour. Google Analytics uses cookies to collect anonymous information such as the number of visitors, the pages they visit, and the time spent on each page.
You can learn more here:
You can also disable cookies in your browser settings; some website features may not function properly without them.
Sharing and international storage
Our website is hosted by Wix .com Ltd, which stores data on secure servers in multiple regions (including the EU and US).
We may use other trusted service providers (e.g. email, analytics) who process data on our behalf and under our instructions.
Where information is disclosed or stored overseas, we comply with Information Privacy Principle 12 (IPP 12) by taking reasonable steps to ensure the information is protected by comparable safeguards to those in New Zealand.
Learn more about Wix’s privacy and data practices here:
Retention and security
We keep personal information only as long as necessary for the purposes above or to meet legal obligations, and then securely delete or anonymise it.
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, alteration, or disclosure. Our hosting provider (Wix) maintains secure servers behind a firewall.
Your rights
Under the Privacy Act 2020, you have the right to request access to and correction of the personal information we hold about you.
If we do not agree to a correction, you may request that we attach a statement of correction to the record.
To make any of these requests, contact lisa@freshproducemarketing.com.
Marketing communications
If you receive marketing emails from us, you may unsubscribe at any time by following the link in the email or contacting us directly.
Complaints
If you have any privacy concerns, please contact us first so we can try to resolve them.
If you are not satisfied, you can raise a complaint with the Office of the Privacy Commissioner (New Zealand) via:
👉 privacy.org.nz/your-rights/making-a-complaint
Changes to this statement
We may update this statement from time to time. Updates take effect when posted on this website, and we will note the “Last updated” date below.
Last updated: October 2025